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New Horizon Care Centers Isabella House logo

Verified Treatment Center

New Horizon Care Centers Isabella House

Spokane, WA · 99220

SAMHSA Verified Inpatient MAT
Specializes in Veterans Dual Diagnosis Trauma-Informed Women-Only Pregnancy-Postpartum

Key Takeaways for New Horizon Care Centers Isabella House

  • Inpatient · MAT offered
  • Accepts Medicaid, Medicare, Private insurance, TRICARE/VA
  • SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About New Horizon Care Centers Isabella House

New Horizon Care Centers Isabella House, based in Spokane, WA, is one of the SAMHSA-registered treatment programs operating in WA. The facility offers specific levels of care: Inpatient, MAT. What this page can help with is the frame — what to ask, what to verify, what to compare against.

Care levels at New Horizon Care Centers Isabella House

On care levels specifically: The facility's documented care levels are The facility offers specific levels of care: Inpatient, MAT. — each of which is appropriate for specific clinical presentations. Matching the level to the specific clinical need is the pre-admission work. What that means in practice is that matching New Horizon Care Centers Isabella House to the right clinical situation depends on whether you or a loved one needs the level of care this facility actually offers — which is a clinician's judgment, not a facility's sales pitch.

Insurance and payment

New Horizon Care Centers Isabella House accepts both Medicaid and commercial insurance, which is the broadest payer profile and typically correlates with programs that operate at scale across the economic spectrum. The facility also accepts TRICARE or military benefits. The single most useful pre-admission move on insurance is requesting the facility send you — in writing, by email — the specific benefits verification for your specific plan product. That document is the answer to most post-admission billing disputes.

Specialty programming

The facility's documented specialty programming includes: Young adults, Adult women, Pregnant/postpartum women. If that matches what you or your family member need, great — and worth asking specifically about what the programming looks like day-to-day (how many hours per week of specialty-specific content, who leads it, what credentials they hold).

Before you call

The three questions that consistently separate programs worth considering from programs worth skipping: ASAM level of care match; written VOB for your plan; MAT policy. The facility's documented pharmacotherapy offerings suggest MAT is available — confirm the specific medications and prescriber access during the admissions conversation. Programs that cannot answer all three quickly are programs worth approaching with caution.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced May 2026. Verify current programs directly with the facility.

New Horizon Care Centers Isabella House at a Glance

Levels of care

Inpatient · MAT

Service settings

Residential/24-hour residential, Long-term residential

Therapy approaches

Anger management, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Matrix Model

Special populations

Young adults, Adult women, Pregnant/postpartum women, Veterans, Members of military families, Criminal justice (other than DUI/DWI)/Forensic clients

Medications

Acamprosate (Campral®), Disulfiram, Buprenorphine with naloxone, Buprenorphine without naloxone, Buprenorphine (extended-release, injectable), Naltrexone (oral)

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Private insurance

Coverage details →

TRICARE / VA

Coverage details →

Contact & Location

Address

P.O. Box 4627, Spokane, WA 99220

Facility direct line

509-624-1244 x1110

Questions about this facility

Common questions about New Horizon Care Centers Isabella House

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is New Horizon Care Centers Isabella House listed in the SAMHSA Treatment Services Locator?

New Horizon Care Centers Isabella House appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does New Horizon Care Centers Isabella House accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in WA accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at New Horizon Care Centers Isabella House (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to New Horizon Care Centers Isabella House directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((877) 444-GROW) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request New Horizon Care Centers Isabella House specifically. There is no obligation to admit — the call is informational.