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Redwood Wellness
Palmer Prevention logo

Verified Treatment Center

Palmer Prevention

New Orleans, LA · 70119

SAMHSA Verified Outpatient
Specializes in Veterans Dual Diagnosis Trauma-Informed

Key Takeaways for Palmer Prevention

  • Outpatient offered
  • Accepts Medicaid, Private insurance
  • SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About Palmer Prevention

Palmer Prevention, based in New Orleans, LA, is one of the SAMHSA-registered treatment programs operating in LA. The facility's programming is outpatient (Outpatient), not residential. What this page can help with is the frame — what to ask, what to verify, what to compare against.

Care levels at Palmer Prevention

On care levels specifically: Palmer Prevention is an outpatient-focused program (Outpatient) — patients live at home or in sober living and attend treatment sessions. This level of care is clinically appropriate for mild-to-moderate substance use disorder, or for patients stepping down from residential. What that means in practice is that matching Palmer Prevention to the right clinical situation depends on whether you or a loved one needs the level of care this facility actually offers — which is a clinician's judgment, not a facility's sales pitch.

Insurance and payment

Palmer Prevention accepts both Medicaid and commercial insurance, which is the broadest payer profile and typically correlates with programs that operate at scale across the economic spectrum. What tends to produce post-admission financial surprise is not the facility being out of network — it is the verbal assurance that did not make it into writing. Ask for the written VOB before admission, save the email, and the rest of the financial conversation becomes a lot simpler.

Specialty programming

The facility's documented specialty programming includes: Young adults, Seniors or older adults, Veterans. The specialty question rewards specific follow-up: what clinicians provide the specialty content, what their credentials are, what percentage of weekly programming is specialty-specific vs. general programming.

Before you call

Three questions to put to Palmer Prevention before admission: the specific ASAM level the facility is billing; the written Verification of Benefits for your specific plan product; the MAT policy (continuation of buprenorphine or methadone during residential, specifically). If the clinical situation involves opioid use disorder, confirm explicitly whether Palmer Prevention offers medication-assisted treatment — buprenorphine, methadone, or naltrexone. Programs that do not are operating outside the current standard of care. Getting answers in writing protects against the downstream surprises.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced May 2026. Verify current programs directly with the facility.

Palmer Prevention at a Glance

Levels of care

Outpatient

Service settings

Outpatient

Therapy approaches

Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy

Age groups

Young Adults, Seniors

Special populations

Young adults, Seniors or older adults, Veterans, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients with HIV or AIDS

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Medicare

Private insurance

Coverage details →

TRICARE / VA

Contact & Location

Address

2601 Tulane Avenue, New Orleans, LA 70119

Facility direct line

910-522-0421

Questions about this facility

Common questions about Palmer Prevention

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is Palmer Prevention listed in the SAMHSA Treatment Services Locator?

Palmer Prevention appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does Palmer Prevention accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in LA accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at Palmer Prevention (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to Palmer Prevention directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((877) 444-GROW) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request Palmer Prevention specifically. There is no obligation to admit — the call is informational.